How to add a Domain
When you have your own domain it takes a couple more steps to start sending a campaign with verified and authenticated senders. Go to Profile/Domain tab, click on Authenticate Domain. Enter your domain name into the Domain name field, click Authenticate. Then your domain name has to go through a verification process which is behind
Dedicated IPs: Are They Necessary?
Although many clients are content with the shared IPs we offer, some will be better off using a dedicated IP. This new IP address’s reputation will be on par with the sending methods you practice. It does give you a bit more responsibility – certainly more than shared IP addresses do. As such, you should
Can my plan be changed in the future?
If your subscription is paid monthly, you are welcome to upgrade your plan whenever you want. You can also downgrade a plan before your billing cycle ends. No matter what plan you go with, though, your campaign data, statistics, and contact lists will always be accessible in storage. If your subscription is paid yearly, an
Why do you need adding the sender?
You’re required to include your contact information, including a physical mailing address, for each promotional email you send in order to comply with anti-spam laws such as a CAN-SPAM and CASL. You can’t send promotional email without adding “Sender“. Be sure you added {{sender_name}}, {{unsubscribe}}, {{company_address}} tags to your email template, otherwise we will add a HTML
Why Must My Account Be Verified?
All customers must verify accounts they create. We make this mandatory in order to protect accounts, as well as to maintain deliverability – not just for you, but for everyone who relies on us. For more information about Account Verification, click here.
How Are the Emails Sent by Me Quantified?
Each time an email is sent to a recipient, it is deducted from your plan as a single email credit. This happens even if an email is sent or deferred to a junk folder by an inbox provider. If you happen to send out more emails allowed by your plan, you’ll be charged an overage
Email Validation: What Is It?
Email validations make sure that email addresses exist. The email address list you use will be clean, thereby protecting your IP/domain reputation and improving your deliverability. As such, there is no need to concern yourself with temporary addresses or ones that are role-based (such as “info@email.com”). Also, the email budget you have won’t be wasted
How to Upgrade Your Account
Your account can be upgraded whenever you want. Upgrading your account gives you more volume and features, which can be accessed from the account settings section of your dashboard. If you select the “auto-upgrade” option, you will automatically be bumped up to a better plan if such an upgrade is less expensive (based on your
I can’t log in to my account or Forgot your password?
The quickest way to regain get entry to if you forgot your password is to use the Password reset feature. You can find this feature in your login window by clicking Forgot your password? link:
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