I had email credits that were unused. Where did they go?

Email credits do not roll over each month. Emails that are unused will expire when a billing cycle ends. You are welcome to downgrade or upgrade your plan to one that fits your needs.

Why was the credit card I used rejected?

If you used a credit card to pay for your plan that is set to expire within 30 days of a scheduled payment, then the payment attempt will be automatically rejected by our system. It will re-attempt to process your payment for a few more days. However, unless an alternative payment method is added, your

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